4 Major Benefits of Outsourcing Logistics to a Boston Courier Service
With online sales at an all-time high, many companies are choosing to outsource their logistics requirements to a local Boston courier service to meet customer demands.
You can enjoy many advantages by using a reliable third party to make your deliveries, with cost savings, increased productivity, and efficiency as just three main benefits.
Outsourcing your deliveries to express couriers in Boston is now a common practice. It’s an option that can bring substantial rewards, especially if you own a small to medium-sized business and want to expand yet don’t have the funds to buy vehicles and employ the staff to run the deliveries yourself.
If you are considering the best way to deliver your goods to customers around Boston, see below four reasons using a Boston delivery service may benefit your organization.
1. Cost Savings
Costs matter. One of the main reasons companies outsource deliveries to Boston courier services is that it can result in considerable financial savings.
For example, consider your operations and payroll.
If you run in-house deliveries, you need to employ drivers and operations or account management staff to organize and manage the deliveries. This cost is on top of buying suitable minivans or vehicles, fitting them with the right traffic-beating technology, and filling the tanks with gas.
Or maybe you’re thinking of delivering your goods yourself?
This is, of course, an option for a small, very local operation.
But now consider Boston’s traffic; after all, it was voted the second most congested city in the United States recently, so getting around downtown or along many highways is never easy, especially during rush hours.
Without route optimization technology and a good knowledge of the local area, you could spend many hours stuck in jams trying to deliver your goods. In addition, if you are late to deliver orders, customers will be disappointed, which may affect your chances of them ordering again.
This is why many organizations leave logistics to professionals with the right vehicles, staff, local knowledge, and technology to navigate the traffic and deliver orders on time.
For most, your time is far better spent in the workplace being productive, making and marketing your goods for delivery rather than being stuck in heavy traffic out on the road.
By outsourcing, most companies can recoup the cost of delivery services and make a profit on top by simply staying put and managing and expanding operations from their site.
2. Freedom and Time
Outsourcing to a reliable express Boston delivery service gives you more time to focus on your business and the freedom to scale up or down as necessary.
Depending on what you supply, be it baked goods, bouquets, beverages, or household items, you are likely to have periods that are busier than others, say on the run-up to Black Friday or The Holidays.
If your logistics are managed in-house, this can lead to times when you don’t have enough vehicles or drivers to cope with deliveries and other times when your vans and personnel are sitting around your office with little to do. This is a waste of time and resources.
A good Boston logistics company should work around your demand and allow you to amend your requirements or Metrobi subscription to accommodate fluctuations in your business and productivity. This can save you a lot of time and money.
3. Access to Technology
Today, everyone uses technology to make their lives and businesses easier, but keeping up with the latest models and technological advances is hard and costs money.
All companies take pride in their products and services. We all want to impress our customers and gain a competitive edge, logistics companies included.
At Metrobi, delivering goods in Boston is our business, so we take our job seriously.
We try to stay ahead of the game and constantly upgrade our systems and technology or search for new ways to ensure your goods are delivered on time, and customers are happy.
Technology plays a significant role in our business. We use intelligent real-time software to allow you to log in to our website and track your deliveries. We also fit all our vehicles with the latest route optimization and re-routing software to help navigate our drivers through traffic.
In addition, when we deliver your goods, our drivers carry devices that can track the delivery time and capture an image of the goods at the location. We also use the latest tablets to allow the recipient to sign that they have received it. We then forward this information directly to you as proof of delivery.
This technology dramatically improves our efficiency and, in turn, ensures you always know where deliveries are should your customers ever ask, which is a real benefit and adds value to your customer experience.
4. The Right Vehicles
Buying commercial vehicles is expensive. Depending on the size of the goods you need to deliver, you may require minivans, SUVs, trailers, or trucks to transport your goods to the customer safely.
Your customers may also be spread throughout the city, so if a small order comes in for downtown and another for one of the suburbs, delivering to both areas quickly with just one driver is a serious challenge.
For a business to be successful, you need to exceed customer expectations, hit the delivery times you state, and ensure the goods arrive in top condition, no matter how large the order is or where the customer is based.
This can be a tall order for an in-house team, especially if you need to deliver food, flowers, or other goods that soil quickly.
In contrast, a reliable Boston courier service runs a team of drivers with different vehicles catering to most sizes of goods.
At Metrobi, we take the delivery concept one step further by running a large pool of skilled local drivers with various vehicles throughout the city.
To use our service, you simply sign-up for a subscription, then log in to our online platform and request the pick-up of your products and state the location for delivery.
Our innovative software matches and dispatches the most highly rated Metrobi courier to your location to fetch and carry out the order.
The Metrobi approach to express deliveries in Boston works, as we offer you a flexible approach to logistics and access to drivers, vehicles, and technology to ensure your goods are swiftly couriered to the location on time.
Interested and want to know more about Metrobi? In that case, request a callback.
