Courier Service vs. In-House Delivery Team for Wholesale Distribution in Seattle
No matter the size of your business, if you are involved in online wholesale or intermediary supplies, chances are your customers will expect you to provide reliable wholesale distribution in Seattle.
A 2021 market study suggested that the global online food delivery service alone is expected to reach more than US $192 Billion by 2025 –up more than US $66 Billion on pre-covid levels.
This increase in demand applies to all locations and market sectors, including wholesale deliveries.
Today businesses must effectively manage and organize the rapid delivery of goods to retailers to remain competitive and succeed.
But what’s the best way to organize your wholesale delivery service in Seattle? Should you set up an in-house distribution service or outsource to a professional Seattle courier?
To help you decide, consider these factors.
Cost and Dependability: You Need to Offer a Reliable Seattle Delivery Service At a Cost You Can Manage
Never leave customers hanging.
You may supply a fabulous product, but unless it reaches your retailers on time and in perfect condition, they will be disappointed and may not order from you again.
Reliability is essential in logistics, but fulfilling tight timelines can be challenging for an in-house delivery team.
Seattle is a busy city with heavy rush-hour traffic causing problems for all on the road, including Seattle wholesale couriers.
The city is also incredibly diverse, with each neighborhood having its unique characteristics that can make getting around difficult.
For example, congestion can be a nightmare around Fremont during a community festival, and depending on what’s on in Capital Hill, heavy traffic can also cause delays.
Navigating traffic successfully requires enough vehicles, a team of knowledgeable drivers, and the right traffic-beating tools.
However, the finances required to purchase vans, hire and payroll delivery staff, and buy route optimization technology can strain the budget if you are considering setting up an in-house delivery team.
This initial cost and the time it takes to organize the deliveries yourself is why so many companies now turn to professional express couriers like Metrobi to supply wholesale distribution in Seattle, as they have all the right tools in place and stand the best chance of delivering your products on time.
The best wholesale delivery services in Seattle are companies you can depend upon that run various vehicles around the city on a 24-hour basis, all equipped with advanced route optimization software to ensure the goods get to your customers as planned.
Customer Experience: You Need to Impress Your Clients
We have all heard the saying, “The customer comes first” – it’s true; you must ensure your customer is happy!
Customers in Seattle are demanding. Failing to impress or even the slightest hiccup in service can cause them to complain, tell others or leave a negative review online.
Online reviews and customer satisfaction matters, and in today’s internet and social media-driven world, a bad review or comment can cause you to lose business.
Many retailers and businesses in Seattle rely on the prompt wholesale delivery of their goods, especially if it’s a restaurant, hotel, or coffee shop in the likes of Columbia City or Capitol Hill waiting for their fresh produce and beverages or an artisan bakery in Freemont where a customer has pre-ordered some goods for an event.
In-house delivery services may need help to deliver the goods as planned. However, a good Seattle wholesale delivery service should be able to impress customers by delivering items professionally and at the expected time.
Metrobi, for example, is a courier that also offers specialist wholesale distribution in Seattle to common business sectors in the area, including a catering delivery service, a beverage delivery service, and a professional laundry delivery service, to name but a few.
These tailored local delivery services go the extra mile with vehicles, drivers, and technology ideally suited to cater to the needs of these industries – an addition sure to impress and satisfy even the most discerning of customers.
Technology: You Need the Right Tools to Streamline Deliveries
Technology also plays a significant role in modern-day logistics, as without the right tech to navigate the traffic and reach customers on time, you’re likely to spend many hours stuck in jams.
First up is the advanced route optimization technology that alerts drivers of accidents and hold-ups and re-routes them away from congestion to ensure they get to their destination on time.
Like smartphones, route optimization technology is constantly being upgraded and improved, so keeping up to date with the upgrades costs money and can be difficult for a small in-house team.
On the other hand, a professional courier service supplying wholesale delivery in Seattle should invest in the latest re-routing software. In addition, they should also use other logistics technology to help take the hassle out of deliveries.
Additional technologies used in wholesale deliveries include:
Warehouse management software that makes it easy to keep and manage your inventory.
Bar code and live GPS tracking technology so you can see where your items are at any time.
Handheld devices to take photos of the items at the location and capture the recipient’s signatures as proof of delivery.
An online platform or website whereby you can log in, order, and manage your deliveries easily and print off any logistics reports and statistics you may need to keep track of progress.
Use Metrobi for Your Wholesale Distribution in Seattle
There are many reasons to consider outsourcing your wholesale distribution in Seattle, with time and cost savings just two advantages.
Metrobi is a subscription-based Seattle delivery B2B marketplace with a large pool of experienced local drivers constantly navigating the streets of Seattle.
All our drivers use the latest technology to ensure items reach their destination on time. We also provide a dedicated operations manager to all our clients to oversee your account and offer support should you need it.
Besides taking the stress out of deliveries, Metrobi is also flexible. You can upgrade your subscription to include more deliveries during busy times or less when business is hard to come by.
Sounds good?
To discover what Metrobi can do for you, please request a callback.