You keep clothes spotless. Metrobi links you with local couriers who return every load to customers fast and in great shape.
Running a laundromat is busy work; delivery shouldn’t add to the load. Metrobi’s courier network and live tracking handle pick‑ups and drop‑offs quickly and carefully, so you can stay focused on serving customers.
TRUSTED BY 500+ LOCAL BUSINESSES
Sudhanva
Customers expect their laundry picked up and returned on time. Metrobi helps laundries schedule deliveries and meet tight pickup and drop-off windows.
Many customers schedule weekly laundry service. Metrobi makes it easy to manage recurring pickups and deliveries without manual planning.
Laundry pickup and delivery demand keeps growing. Metrobi makes it easy to increase delivery capacity as order volume rises.
Dry cleaned suits, wedding dresses, and pressed linens need more than a careful driver. Add handling notes like "Hanging garments only" or "Fragile, dry cleaned items" directly to every pickup so every driver knows what they're handling.
Laundry teams should focus on cleaning, not logistics. Metrobi centralizes route planning, tracking, and delivery management in one platform.
Laundry services require both pickups and drop-offs across many locations. Metrobi automatically optimizes routes to help laundries complete more stops in less time.
2. See your estimated cost here.
$0.00
*Available only in Metrobi service areas.
*Includes driver pool access fee estimate.
*Actual cost may vary based on your delivery requirements.
Drivers are reviewed and rated by other local businesses. Metrobi prioritizes the drivers that know how to work with local businesses.
No more pen and paper. Send all route details directly to your drivers’ mobile phones via Metrobi Drivers App letting them deliver easily and efficiently.
Most loved by Laundry owners: Driver Matching
Add top-performing drivers to your preferred network. They get priority on your jobs, so you always have the reliability of working with someone who already knows your business and how you operate.
Ban any driver you don’t want to work with. They’ll never be assigned to your jobs again.
Join 500+ businesses already delivering with Metrobi.
"I can't trust random drivers"
"My drivers are always late"
Schedule a pickup for 2pm and your driver is there by 2:15pm, nearly every time.
"They cancel last minute"
We make sure 993 out of every 1,000 deliveries are fullfilled. Backup drivers are always in the pool, so a last-minute cancellation rarely means a missed delivery.
Running a wash and fold or dry cleaning operation is already demanding. Managing a reliable pickup and drop-off service on top of it — finding drivers, covering no-shows, keeping routes efficient — adds a layer of operational complexity that pulls your attention away from the cleaning operation itself.
If you’re struggling to keep consistent drivers, Metrobi solves that without hiring. Instead of recruiting, training, and replacing employees, you tap into a network of highly rated local drivers on demand. When a driver quits or calls out, the platform finds a replacement. You don’t start from scratch.
If your own staff are handling pickups and drop-offs, that’s time away from processing orders, managing quality, and serving customers in the shop. Metrobi takes the entire pickup and delivery operation off their plate.
If you already have your own drivers, Metrobi gives them better tools. Route optimization for both pickup and drop-off legs, live GPS tracking, proof-of-delivery photos, and automated customer notifications, all in one platform. Use the Metrobi driver network to cover overflow routes or last-minute gaps without adding permanent headcount.
Either way, you stay in control. Build a preferred team of drivers who know your customers and your process. Ban anyone who doesn’t meet your standards. Get a support rep on every job, responding in 76 seconds, day or night.
Getting your first pickup and delivery run out takes minutes. Here is how it works:
Most jobs are confirmed within minutes of posting. No phone calls, no manual dispatch, no chasing drivers.
Yes. Consistency is everything in laundry delivery. Customers hand over personal garments and trust that the same reliable person handles them each week. Metrobi makes that consistency possible without the overhead of a permanent hire.
Preferred Drivers. After a great job, add that driver to your Preferred network. They get priority access to your future jobs. The same person runs your Monday pickup route and your Wednesday drop-off route every week.
They learn your customers and your process. A driver who runs your routes regularly knows which customers need a knock rather than a doorbell, which stops require a signature, and how your bags and garments should be handled. That familiarity reduces errors and builds customer trust.
Ban the ones that don’t work out. If a driver is careless with garments, misses a pickup window, or doesn’t represent your business professionally, remove them instantly. They’ll never be matched to your jobs again.
Laundry customers plan their day around pickup and drop-off windows. A driver who shows up late, or worse, shows up unannounced, creates friction that erodes the service’s value. Metrobi’s Receiver Platform keeps every customer informed automatically.
SMS and email notifications go out when the driver is dispatched, en route, and once the job is completed. Your customer knows exactly when to expect the pickup or when their clean garments are at the door, without calling your shop.
Live tracking link lets your customer follow the driver on a map in real time. No “how much longer?” calls to your front desk while your team is processing orders.
Proof-of-delivery photos are captured at every drop-off. Visual confirmation that the order was delivered to the right address. A critical safeguard against any claim that garments were not returned.
Misplaced or mixed-up garments are one of the most damaging things that can happen to a laundry business. A customer whose clothes are swapped with another order, or returned damaged, doesn’t just ask for a refund. They leave a review, and they don’t come back.
Metrobi gives you multiple layers of accountability at the delivery stage.
Proof-of-delivery photos are captured at every stop. Photos document the condition of the bag or order on arrival, the address it was delivered to, and the exact time it was returned. If a customer claims something went wrong, you have a clear record.
Handling notes on every job. When posting a job, you can add specific instructions for the driver. Hanging items only. Multiple bags, keep separate. Fragile dry-cleaned garments. Drivers see these requirements before accepting the job. Only drivers who accept those conditions can apply.
Preferred drivers reduce mix-up risk. A driver who runs your routes consistently learns which bag belongs to which customer. That familiarity is a meaningful safeguard against the errors that come from working with someone unfamiliar every time.
Getting started is simple. Book a call with our team and we’ll walk you through everything step by step.
We’ve helped laundry and dry cleaning businesses get their pickup and delivery operations running reliably. From single-location laundromats launching their first wash-and-fold delivery service to larger operations managing daily multi-stop routes across an entire city. The goal is always the same: consistent, accountable drivers so you can focus on the cleaning, not the logistics.
Book a call with our team and get started as early as tomorrow morning.
You set the price upfront. Drivers apply based on your rate, so there are no surprise fees. Cost varies by distance, vehicle type, and number of stops.
Typical ranges for laundry and dry cleaning businesses:
Use the Metrobi pricing calculator for an instant estimate on your specific route. No commitment required.
Yes, completely. You set the rate when posting a job. Drivers see it and choose whether to apply. You pick from qualified applicants. No minimum rates are imposed and no fees are added without your knowledge.
No contracts, no minimums. Metrobi works on a pay-per-job model. Use it when you need it, whether that’s a few weekly customer routes or daily multi-stop pickup and delivery runs across a city. No lock-in period, no cancellation fees.
A small laundromat launching its first wash-and-fold delivery service gets the same platform access as a larger dry cleaning operation managing dozens of customer routes every day.
Beyond transparent pricing, Metrobi reduces costs in three concrete ways.
Route optimization cuts miles and time. Metrobi sequences your pickup and drop-off stops for the most efficient path automatically. No manual planning. Laundry businesses typically save up to 30% on mileage compared to manually planned routes. On routes that run daily, that saving adds up fast.
You decide what you pay, not a platform. Many courier services use complex rate structures with hidden fees. Metrobi works differently. You set the rate. Metrobi suggests a competitive price based on the market, but the final decision is always yours. The only platform fee is a flat driver pool access charge, regardless of order size.
No permanent driver overhead between busy periods. Keeping a full-time driver on payroll during slow weeks is a fixed cost that doesn’t reflect your actual volume. With Metrobi, your driver cost scales with your order volume. You pay for coverage when you need it and not when you don’t.
Driver turnover is one of the most disruptive operational challenges in laundry delivery. Every time a driver leaves, you’re back to recruiting, onboarding, and hoping the new person handles your customers’ garments with the same care. For a service built on trust and routine, that cycle is costly.
Metrobi removes the hiring dependency entirely. You post a job and connect with a pool of highly rated local drivers who have already been reviewed by other businesses. You don’t recruit. You don’t onboard. You pick from qualified applicants and build your preferred team over time.
Preferred drivers create the consistency of an employee without the overhead. Once you find drivers who handle your routes reliably, add them to your Preferred network. They get priority on your future jobs. The same person shows up every week, learns your customers, and earns repeat access by performing.
The platform replaces the recruitment cycle. When a driver leaves or isn’t available, you post the job again. A new qualified driver applies. Your routes stay covered. No job posting, no interviews, no gap in service.
Yes. Metrobi is built for two-direction operations. A single job can include pickup stops, drop-off stops, or both in the same run. The route optimizer sequences all stops, in whichever direction, for maximum efficiency.
Works well for laundry businesses running:
One driver, one optimized route, all stops covered. With proof-of-delivery photos at each location.
Metrobi’s driver network includes vehicles suited to different order volumes and route sizes. When posting a job, you specify the type. Only drivers with the right vehicle can apply.
You’re never matched with a driver who shows up in a vehicle that can’t carry your load.
Every driver is reviewed by the businesses they work for after each job. Metrobi tracks three metrics to surface the best performers:
When multiple drivers apply for your job, Metrobi connects you with the best fit based on these metrics. Higher-rated drivers get priority access to jobs. They’re motivated to perform carefully on every job, including yours.
A driver who cancels the morning of your pickup route leaves customers without their laundry collected and no clean garments to expect at drop-off. In a service built on weekly routine, even one missed run can lose a long-term customer.
Metrobi is built around reliability for exactly this reason.
99.3% reliability rate. Only 7 out of every 1,000 jobs go unfulfilled. That’s across all routes, including recurring weekly pickups and drop-offs.
Backup drivers are always in the pool. If your primary driver cancels, the job is immediately available to other qualified drivers in your area. Your routes don’t go uncovered because one person had an issue.
Support available in 76 seconds. If a cancellation does happen, a support rep picks up immediately. Not a voicemail. Not an email queue. Someone who can find you a replacement driver before your pickup window closes.
Metrobi covers up to 100 miles from your laundry facility. Enough to serve residential customers, commercial accounts, hotels, and gyms across any major metro area and into surrounding suburbs.
Expanding your service area to new neighborhoods or adding commercial accounts further from your facility doesn’t require hiring more drivers. Drivers on the platform can cover the distance. You just post the job.
Metrobi currently operates in 15+ cities across the US, with new markets launching regularly.
We answer within minutes – not hours
The best customer service in the Laundry Delivery Service industry
Our team is ready to answer at 3am, noon, or 10pm, whenever you neeed.
❌
✅
Keep your customers informed and engaged with customizable automated delivery notifications on dispatch, progress, and successful delivery.
Your customers can track their deliveries real-time and access proof of delivery photos on the Metrobi receiver platform.
Metrobi invests in building a platform with the most advanced features in the logistics and courier service industry. Every feature designed to save time, money, or headaches.
Optimize deliveries with Metrobi. Lower fuel costs and speed up your routes.
Confirm deliveries with photo proof, signed invoices, or other supporting documents.
Track your driver’s location and monitor delivery progress in real time.
Effortlessly connect with the platforms you use. Provide a seamless delivery experience.
