UPS

UPS Delivery Tracking

Track your UPS delivery in seconds.

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Please note that Metrobi is not affiliated with UPS; all information on this page is sourced from its official site and public data, and should be verified for accuracy.

Frequently Asked Questions about UPS Delivery Tracking

Here are the top 23 questions about tracking your UPS delivery.

Where is my UPS package?

To track your package on UPS, follow these steps:

1. Log in to UPS.com: Go to the UPS website and log in to your account.
2. Use UPS My Choice: Create a UPS My Choice or UPS My Choice for Business account to manage your shipments and track your packages.
3. Check Your Invoices: Review your invoices for any suspicious shipments or activity.
4. Track Your Package: Use the tracking feature on UPS.com to see the status of your package.

These steps help you locate and track your package on UPS.

At what time does the UPS package usually arrive?

When tracking your package on UPS, you can use your tracking number to check the estimated delivery time. The delivery time depends on the shipping service chosen and the destination. UPS offers real-time tracking updates, allowing you to monitor the status of your package. You can visit the UPS website to track your package and obtain information on its arrival time.

Where can I track my UPS package?

To track your UPS package, visit the UPS website at [www.ups.com](http://www.ups.com) and enter your tracking number to view the status of your shipment. This will give you information about your package’s location and expected delivery date.

What are the typical UPS delivery times?

When using UPS, delivery times for UPS Ground can range from one to five business days, with 90% of packages being delivered within three days or less. UPS also provides two-day and three-day options, such as UPS 2nd Day Air and UPS 3 Day Select, for shipments that require faster delivery. For overnight delivery, UPS Next Day Air offers time-definite delivery by morning, noon, or end-of-day.

Can I change the UPS delivery address?

You can change the delivery address on UPS by logging into your UPS account and accessing the “Track a Package” section. Enter the tracking number of your package and click on “Edit” next to the delivery address. Make the necessary changes and save them to update the delivery address for your package.

How many delivery attempts will be made for UPS package?

If a package is being delivered by UPS, three delivery attempts will be made. After the third attempt, the package will be held for seven days for pickup. If not picked up within that timeframe, it will be returned to the shipper.

How do I track a UPS return?

To track a return on UPS, follow these steps:

1. Log in to Your UPS Account: Go to UPS.com and sign in to your account.
2. Access Your Shipping History: Go to your shipping history or order tracking section.
3. Find the Return Shipment: Locate the return shipment you wish to track.
4. Click on the Tracking Number: Select the tracking number associated with the return shipment.
5. View Tracking Information: This displays the current status and updates on the return shipment.

These steps will help you track your return shipment on UPS.com.

Why doesn’t my UPS tracking number or ID work?

If your UPS tracking number or ID does not work, it could be due to several reasons. Here are some possible explanations:

1. Incorrect Tracking Number: Make sure the tracking number is correct. Verify the number on your receipt or the shipping label.
2. Package Not Yet Picked Up: Tracking information won’t be available if UPS hasn’t picked up the package yet.
3. Package Outside 120-Day Window: Tracking details are only provided for shipments within the last 120 days. Tracking information may not be available for older packages.
4. Technical Issues: At times, technical problems can halt the display of tracking information. Consider checking again later or reaching out to UPS customer service for support.

These are common reasons why your UPS tracking number or ID might not work.

How should I find my UPS package?

To locate your UPS package, visit the UPS website (www.ups.com) and enter your tracking number, which is usually provided by the shipper or in your shipping confirmation email. This allows you to see the current status and location of your package, keeping you updated on the delivery progress and estimated arrival time.

Why isn’t my UPS item moving?

If your item on https://www.ups.com is not moving, there could be several reasons. First, it’s important to check your tracking information to ensure it is accurate and up-to-date. If you are not expecting a delivery, the text you received might be a scam. Legitimate UPS texts are automated and do not request personal data. If you are expecting a delivery, it’s advisable to verify the tracking number on the UPS website or app. Scammers often create a sense of urgency, so it’s important to be cautious of messages pushing you to act quickly. If you suspect a scam, it’s recommended to report it to the appropriate authorities.

Is it possible to track a UPS package without using the tracking number?

It is not possible to track a UPS package without the tracking number. UPS requires the tracking number to locate and provide updates on the package. The tracking number can be found on the shipping receipt, email confirmation, or the bottom of the UPS tracking label. Without this number, access to tracking information is not available.

Which places does UPS cover with its courier service?

UPS offers courier services worldwide, covering global shipping and logistics solutions for sending and delivering packages across the world. Their services are available in various countries and regions, including the United States, India, Hong Kong, Singapore, Taiwan, Indonesia, the Philippines, Thailand, New Zealand, Japan, Vietnam, and South Africa, among others.

How to contact UPS support for my package?

To contact UPS support regarding your package, call customer service at 1-800-742-5877, available Monday through Friday from 8:00 a.m. to 12:00 a.m. EST. To email, go to the “Email Us” page on the UPS website and select a category that describes your issue. The UPS Virtual Assistant is an option for quick questions. For international shipping issues, call 1-866-782-7892. There’s also a customer service hotline for the hard of hearing at 1-800-833-0056.

Does UPS deliver on sundays?

UPS does not deliver on Sundays. They typically deliver packages Monday through Saturday, but Sunday delivery is not part of their standard service.

Does UPS deliver 7-days a week?

When visiting the UPS website, information about their services and delivery options is available. The website does not explicitly state that UPS delivers 7 days a week. UPS operates on a standard Monday-to-Friday schedule, with limited Saturday delivery services available in certain areas. Sunday delivery is not standard and may be available in select locations or for specific packages.

How late does UPS deliver?

UPS delivers packages globally, however, the delivery times differ based on the selected service and destination. UPS provides a variety of services with varying delivery times, such as UPS Next Day Air, UPS 2nd Day Air, UPS 3-Day Select, and UPS Ground. For instance, UPS Next Day Air delivers by 10:30 am or 12:00 pm the next business day, whereas UPS Ground usually requires 1-5 business days for delivery within the continental United States. Package tracking and current delivery information are available on the UPS website.

How long can UPS hold my package?

UPS does not specify a specific time frame for holding packages on their website. However, information on how to track and manage packages is available. Tracking tools can be used to monitor the status of a package and receive updates on any potential delays or issues. It is also possible to create a UPS My Choice or UPS My Choice for Business account to manage package settings and receive detailed information about shipments.

How accurate is UPS tracking?

When you track your package on https://www.ups.com, it offers information about your delivery’s location. The website provides real-time tracking updates to monitor the status of your package. This allows for awareness of any changes or updates in the delivery process. Additionally, you can check for a UPS Delivery Notice to ascertain the status of your package. The tracking feature on the UPS website aims to provide current information available.

What should I do if I haven’t got my package from UPS?

If you haven’t received your package from UPS, you can track your package using your tracking number. If the package is lost or damaged, you have the option to file a claim within 60 days of the scheduled delivery date. To do so, you can either log in to your UPS account or proceed as a guest. You’ll need to provide your tracking number and any relevant invoices or documentation. UPS will review the claim and aim to resolve it within 8 to 10 business days. You should monitor any notifications regarding the resolution of your claim.

What should I do if UPS lost my package?

If UPS lost your package, you should file a claim within 60 days of the scheduled delivery. This can be done by logging into your UPS account or as a guest. You will need your tracking number and any invoices to show the value of the package. If your package is damaged, retain the contents and packaging as UPS may request additional information or photos during the review process. Usually, a resolution to your claim will be provided in 8 to 10 business days. Monitor for notifications regarding the status of your claim.

What would happen if I was not there to collect my UPS package?

If you are not present to collect your UPS package, the delivery will be processed according to the instructions you have provided or the default procedures of UPS. With a UPS My Choice account, you can adjust your delivery settings and get notifications regarding your package. If you are unavailable, the package may be held at a UPS location for pickup or redelivery, based on the circumstances and your instructions.

What happens if the UPS package has an incorrect address?

If your UPS package has an incorrect address, it may be delivered to the incorrect location. In such a situation, contact UPS customer service to report the issue. They will investigate and advise on the next steps. If the package cannot be retrieved, filing a claim for the lost or stolen package may be required, along with providing necessary documentation such as the tracking number and delivery confirmation information.

Why is my UPS package pending?

Your package on https://www.ups.com might be pending due to various reasons, such as the shipment still being in transit, awaiting delivery, or there being an unexpected error causing a delay. To check the status of your package, use the tracking number provided. This will show the most current information about your package’s progress. For more detailed information or to cancel a pickup, log in to your UPS account.

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