"The responsiveness of the Metrobi team is one of the biggest ways that we're working through any challenges that we face. Whenever we encounter an issue or have questions, there's always someone ready to help, often resolving things immediately."
Introducing Rethink Food!
116 W Houston St, New York, NY 10012, United States
Metrobi has been a game changer for catering industry.
With Metrobi, you can save 23% on delivery costs, save 80% of the time from managing deliveries, and delight your customers with delivery notifications & tracking.
Save 80% of the time from managing deliveries and drivers.
Metrobi provides a dedicated operations manager that coordinates drivers on your behalf and solves urgent issues.
"On a lot of the other 3PLs sites we've used, there really wasn't much communication. "
Save 80% of the time from managing deliveries and drivers.
Metrobi provides a dedicated operations manager that coordinates drivers on your behalf and solves urgent issues.
Anna Bhatt | Senior Associate
Problem
Solution
Now, Rethink Food can focus on their mission to combat food insecurity, knowing that logistics are seamlessly managed by Metrobi. This partnership has streamlined their delivery operations, providing real-time visibility, efficient route management, and responsive support, ensuring reliable and timely meal deliveries without overburdening their team.
About Rethink Food
How everything started
Q: How did the business begin?
Anna: “Rethink Food was founded in 2017 by Matt Jozwiak, our CEO. He started as a dishwasher and worked his way up through the restaurant industry, witnessing firsthand the tension between food waste and food insecurity. He saw how much food was wasted in restaurants while walking home and noticing people who didn’t have enough to eat. This inspired him to create an organization that could address both issues.”
Q: What do you think made Rethink Food successful as a business?
Anna: “Our quick response during the pandemic was pivotal. In 2020, we adapted rapidly to the challenges posed by food insecurity and the collapsing restaurant industry. We partnered with restaurants like Eleven Madison Park, transforming them into community kitchens to provide meals to those in need while also supporting the service industry. This holistic, collaborative approach—working with restaurants, community-based organizations, and even small mom-and-pop shops—has been key to our success. It’s about addressing multiple needs simultaneously and staying adaptable to whatever challenges come our way.”
Q: When was your proudest moment?
Anna: “I think our proudest moment was in 2020 during the pandemic. Rethink had been working hard to establish itself since 2017, but in 2020, we showed how quickly and effectively we could respond to a crisis. We worked closely with our restaurant partners and community-based organizations, ensuring everyone stayed healthy while addressing unprecedented levels of food insecurity, fear, and uncertainty. From seemingly nothing, we built a response model that not only met the immediate needs but also became a catalyst for what Rethink Food is today—a model of adaptability and collaboration that continues to guide us in responding to crises.”
What are your favorite things about Metrobi?
- "The visibility of the dashboard and being able to quickly make edits to routes or have immediate confirmation that those routes will, in fact, happen the way that you want them to."
- "The responsiveness is one of the biggest ways that we're working through any challenges that we face."
- "You have really competitive pricing compared to other 3PL sites we've used."
How Metrobi works
Discover how we can reflect the quality of your products and services on your next deliveries in a short call with one of our teammates.
Rethink Food delivers with Metrobi
Rethink Food delivers with Metrobi
"The visibility of the Metrobi dashboard and being able to quickly make edits to routes or have immediate confirmation that those routes will, in fact, happen the way that you want them to, has significantly streamlined our operations. Previously, we struggled with a lack of transparency and manual processes, but now we have confidence that everything is running smoothly and adjustments can be made quickly and effectively when needed."
