Best-rated courier service in Boston (4.97/5 ★) Trusted by 500+ businesses
Same-day courier service from Back Bay to Cambridge, Southie to Brookline. Coverage across Greater Boston, 24/7. Choose your drivers. Track every delivery. Never miss a deadline.
- 4.97/5 driver rating from 500+ businesses
- 93% on-time delivery within 15 minutes of request
- 76-second support response — best in the industry
Don’t take our word for it — check out our reviews and industry recognitions.
Robert Favuzza
Most loved by Boston businesses: Driver matching
You choose the delivery drivers you want to work with.
Preferred drivers
Banned drivers
You can ban the drivers you don’t like to work with. They will never be able to take on your jobs.
Why Metrobi is the best courier service in Boston — quick stats.
See how Metrobi solves Boston delivery problems. Join hundreds of businesses already delivering with Metrobi.
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Address: 55 Court St floor 2, Boston, MA 02108
"I can't trust random drivers"
4.97/5 average driver rating
"My drivers are always late"
93% on-time score
"They cancel last minute"
99.3% reliability score
Your delivery gets done. Period. Only 7 out of 1,000 requests go unfulfilled. Backup drivers are always available.
Most common questions about Metrobi's courier service network in Boston
Why is Metrobi the best courier service in Boston?
Metrobi is the top-rated courier service in Boston, trusted by 500+ local businesses across the city and Greater Boston. Here is what makes us different:
Top 3% of Boston drivers. Metrobi drivers maintain a 4.97 out of 5 star average rating. You choose who handles your deliveries across Back Bay, South Boston, Cambridge, Somerville, Dorchester, and beyond based on ratings and experience — never through random assignment.
93% on-time delivery rate in Boston. Deliveries arrive within 15 minutes of the scheduled time, even during rush hour on I-93, Storrow Drive, or the Mass Pike. The industry average is 78%.
76-second support response time. Whether it’s an early morning bakery run in the North End or a late-night catering drop near the Seaport, our team responds fast. The industry average is 4+ hours.
Built for Boston traffic. Real-time GPS tracking, proof of delivery photos, and automated route optimization are included with every order — whether you are navigating tight Beacon Hill streets or running multi-stop wholesale routes across Cambridge and Brookline.
You control the price. Boston drivers apply to your jobs, giving you competitive rates with no hidden fees, no surge pricing, and no surprises.
Metrobi is recognized as a top-rated platform by Capterra, Software Advice, and GetApp in food delivery and transportation dispatch.
What types of businesses use Metrobi in Boston?
Metrobi supports a wide range of Boston businesses, from small independent shops to large wholesale distributors. If your operations depend on reliable, time-sensitive local delivery, Metrobi is built for you.
Boston businesses using delivery platforms like Metrobi include bakeries, catering companies, coffee roasters, beverage brands, florists, seafood suppliers, farm-to-table producers, meal prep kitchens, artisan food makers, and laundry services.
Whether you are making multi-stop wholesale runs around Route 128, catering to universities and hospitals, or delivering early morning orders through the narrow streets of Beacon Hill, Metrobi provides the driver network and technology to support your growth.
See how businesses are using Metrobi in our success stories.
Is Metrobi insured, and are my Boston deliveries protected?
Yes. Metrobi is insured and offers additional delivery protection for Boston businesses through a partnership with Loadsure, a leading cargo insurance provider.
With busy urban routes, unpredictable New England weather, and high-value catering and wholesale orders, Metrobi allows you to add coverage per delivery for added peace of mind. You only pay for insurance when you need it.
Whether you are delivering seafood from the Seaport, catering to a corporate office in Back Bay, or running wholesale routes through Cambridge, your goods can be protected.
What is Metrobi's courier service coverage in Boston?
Metrobi covers all of Boston and the surrounding areas within a 30-mile radius, including Cambridge, Somerville, Brookline, Newton, Quincy, Medford, Waltham, and other Greater Boston communities.
Whether you are delivering within downtown Boston, sending orders across the Charles River, or running routes out to the suburbs along Route 128 and I-95, Metrobi’s driver network supports your entire metro area.
Can I integrate Metrobi with my existing platforms in Boston?
Yes. Metrobi integrates with the platforms Boston businesses already use, allowing you to automate your delivery operations without disrupting your workflow.
Shopify. Use the Metrobi Shopify Delivery Planner App to manage local Boston delivery routes directly from your Shopify admin dashboard. Your orders flow in automatically, routes are optimized, and your customers get real-time tracking and delivery notifications.
Zapiet. Metrobi integrates with Zapiet: Pickup + Delivery, allowing your Boston customers to get an instant delivery quote directly on your Shopify checkout page.
Catering and food platforms. You can ask Metrobi to connect with ezCater, Caviar, Grubhub, ChowBus, Olo, Mealeo, and BentoBox, making it easy to manage and dispatch deliveries from the platforms you already use.
POS systems. You can request integrations with Clover, Epos Now, and other point-of-sale systems to streamline order management and delivery dispatching in one place.
Delivery API. For Boston businesses with custom platforms or larger operations, Metrobi offers a powerful open API to connect your existing systems and fully automate your delivery process.
Explore all options on the Metrobi integrations page.
How do I get started with Metrobi in Boston?
Getting started with Metrobi in Boston is simple. Book a call with our team and we will walk you through the entire process.
We have worked with hundreds of Boston-area businesses — from North End bakeries and South Boston caterers to Cambridge-based food producers and regional wholesalers. We understand the logistics challenges of operating in and around Boston and can help you set up your delivery operations efficiently from day one.
Book a call with our team and get started as early as tomorrow morning.
How does pricing work for Boston deliveries?
Metrobi uses a transparent, competitive pricing model with no hidden fees. You set the delivery price, Boston drivers bid on your job, and you choose who to work with. Here is what typical Boston deliveries look like:
Catering deliveries typically range between $20 and $35 depending on distance and requirements.
Wholesale deliveries with 4 to 5 stops range between $10 and $15 per stop.
One-off deliveries are priced based on distance and mileage.
Every Boston business and route is unique, so the best way to get an accurate estimate is to use the Metrobi pricing calculator.
How does Metrobi handle Boston-specific delivery challenges?
Boston presents unique delivery challenges, and Metrobi is built to handle them.
Rush hour bottlenecks. Traffic builds quickly on I-93, Storrow Drive, the Mass Pike, and around the Ted Williams Tunnel. Metrobi’s real-time route optimization helps drivers avoid major slowdowns and stay on schedule.
Tight streets and historic neighborhoods. Areas like Beacon Hill, the North End, and Back Bay require local driving experience. Metrobi drivers understand Boston’s one-way streets, narrow roads, and restricted zones.
Bridge and river crossings. Moving between Boston and Cambridge or Somerville means planning around bridge traffic over the Charles River. Metrobi optimizes cross-river routes to minimize delays.
Parking and loading challenges. From Seaport high-rises to downtown office buildings, parking is limited and time-sensitive. Local drivers know how to navigate loading docks and building access requirements efficiently.
Weather conditions. Snowstorms, nor’easters, and icy roads are part of doing business in Boston. Metrobi drivers are experienced in adapting routes safely during New England weather events.
Early morning and university-driven demand. With hospitals, universities, and corporate campuses throughout Greater Boston, delivery schedules often start early. Metrobi’s network operates 24/7 to support bakery runs, catering drops, and wholesale distribution at any hour.
How quickly can I book a courier in Boston?
You can book a courier in Boston in minutes. Once you post your delivery on Metrobi, local drivers are notified immediately, and you can have a courier confirmed in as little as 15 minutes on average.
Whether you need a same-day pickup in Cambridge, a scheduled wholesale route through Somerville, or an urgent delivery to the Seaport, Metrobi’s Boston driver network operates 24/7.
What kind of deliveries are supported in Boston?
Metrobi supports a wide range of delivery types across Boston, built for local businesses that need dependable, professional couriers. Here is how Boston businesses use Metrobi:
Same-day delivery. Deliver products anywhere across Boston and Greater Boston within hours.
Scheduled and recurring deliveries. Set up daily, weekly, or custom routes to keep your operations running smoothly.
Wholesale and multi-stop deliveries. Efficient multi-stop routes across neighborhoods like the South End, Cambridge, and Somerville, optimized to reduce drive time and fuel costs.
Overnight delivery. Post a job at night and have it completed first thing in the morning.
On-demand and urgent delivery. Secure a courier in as little as 15 minutes for time-sensitive orders.
Bulk order delivery. From large catering trays for corporate offices in Back Bay to wholesale beverage runs across the metro area, Metrobi handles deliveries of all sizes.
Metrobi serves Boston businesses across bakeries, catering companies, coffee roasters, beverage brands, florists, food producers, meal prep kitchens, seafood distributors, and laundry services.
Can I track my Boston deliveries in real time?
Yes. Both you and your customers can track every delivery in real time across Boston and Greater Boston.
You get access to a live GPS map that shows your driver’s exact location and route progress. You can monitor estimated arrival times, access proof of delivery photos immediately, and message your driver directly through the platform.
Your customers receive automated SMS and email notifications at every step — from pickup to drop-off — along with a real-time tracking link. After delivery, proof of delivery photos are available through the Metrobi receiver platform.
In a city where timing matters — whether delivering to a hospital in Longwood Medical Area or a tech office in Kendall Square — full transparency keeps everyone aligned.
How are Metrobi courier drivers rated in Boston?
Every Metrobi driver in Boston is rated and reviewed after each completed delivery. This merit-based system ensures that only high-performing couriers continue winning jobs.
Boston drivers on the Metrobi platform maintain an average rating of 4.97 out of 5 stars. Drivers compete based on performance, reliability, and customer feedback.
As a business, you stay in control. You can:
- Add preferred drivers so they receive priority access to your jobs and become familiar with your delivery routes.
- Ban drivers who do not meet your expectations.
- Rate every delivery and provide feedback to maintain high standards across the Boston network.
The result is a delivery network designed around accountability and consistency.
Still have questions?
We answer within minutes – not hours
Who is Metrobi the best courier service in Boston for?
Best for Boston catering: Commission free catering delivery
If you're catering corporate events, lunches, or private parties across Boston, Metrobi is the best choice because:
Time-window precision
Schedule deliveries to arrive exactly when your client's venue is ready. Drivers coordinate with event staff for seamless handoffs during tight setup windows.
Multi-stop event delivery
Corporate lunch for 5 offices? Wedding with ceremony and reception at different venues? One driver handles all stops with optimized routing to save you money.
Professional client communication
Your clients receive automatic delivery notifications with ETA and real-time tracking. Photo proof of delivery shows food arrived in perfect condition.
Last-minute rush orders
Client just called with an urgent add-on? Post the delivery and get matched with a driver. 93% of couriers arrive within 15 minutes of accepting.
Temperature-controlled transport
Drivers with insulated bags and temperature monitoring equipment ensure hot dishes stay hot (165°F+) and cold items remain chilled throughout delivery.
Build your preferred driver team
Rate drivers after each delivery. Your 5-star couriers get priority access to your future jobs. They learn your specific setup requirements and client expectations.
Best for Boston bakery deliveries: Scale your business across town
From 50 loaves to 500 daily deliveries. Get fresh-baked goods to cafés, restaurants, and retailers in Boston before morning rush—every single day.
Early morning delivery routes
Schedule recurring 4 AM - 8 AM routes to deliver fresh bread, pastries, and baked goods before your wholesale customers open. Drivers available 24/7.
Recurring routes
Set up daily or weekly routes to your regular wholesale accounts. Same driver, same route, same time. No need to recreate deliveries—they run automatically.
Scale from 50 to 500 deliveries
Start small with one neighborhood café. As your wholesale business grows, add routes and drivers without hiring staff. Pay only for deliveries you need.
Careful handling for fragile items
Drivers trained in handling delicate cakes, croissants, and decorated pastries. Add handling notes like "Top shelf only" or "Handle with extreme care—wedding cake."
Automated invoicing & receipts
Every delivery generates a digital receipt with photo proof. Export delivery data for accounting. Track which accounts receive deliveries and when.
Optimized multi-stop routing
Deliver to 15 cafés in one route? Our AI routing finds the fastest path, cutting 30-40% off delivery time and fuel costs. More deliveries, lower cost per stop.
Best for Boston flower delivery: As beautiful as your arrangements
Every petal matters. Deliver wedding bouquets, sympathy arrangements, and event florals in Boston with the white-glove care they deserve.
White-glove fragile handling
Choose drivers who specialize in delicate flower deliveries. They understand how to transport arrangements upright, avoid temperature shock, and deliver bouquets in pristine condition.
Precise time-window delivery
"Deliver between 2-4 PM for a surprise." "Must arrive before ceremony at 5:30 PM." Set exact delivery windows and get real-time updates on driver ETA.
Photo proof at every delivery
Customers receive a photo showing their flowers arrived beautifully. For corporate or event deliveries, proof photos give you peace of mind everything was perfect.
Same-day & rush delivery
Last-minute anniversary? Sympathy arrangement needed ASAP? Post urgent deliveries and get matched with available drivers in under 5 minutes across Boston.
Wedding & event multi-delivery
Ceremony, reception, and bridal suite all in different locations? One driver handles all stops with timed coordination. Bouquets arrive exactly when needed.
Temperature-controlled vehicles
Request drivers with climate-controlled vehicles for sensitive arrangements. Flowers stay fresh and vibrant, even in Boston summer heat or winter cold.
Get fresh roasted coffee to Cafés in Boston while it's still hot
Roast today, deliver today. Build reliable wholesale routes to cafés, restaurants, and retail partners across Boston with drivers who understand coffee freshness matters.
Same-day freshness
Roast in the morning, deliver in the afternoon. Post deliveries for immediate pickup and get beans to your wholesale accounts within hours of roasting for peak flavor.
Weekly recurring routes
Set up automated Tuesday/Friday delivery routes to your regular café accounts. Same driver learns your account preferences and delivery requirements.
Wholesale volume pricing
Deliver 10 bags or 100 — pricing scales with your volume. Set competitive per-stop rates for your wholesale café accounts and keep margins healthy as your route grows.
Multi-stop route optimization
Delivering to 10 cafés in one morning? Our AI routing plans the fastest route across Boston. Save 30% on delivery time and fuel costs.
Proof of delivery for B2B orders
Photo confirmation and digital signatures at every café drop-off. Track which accounts received deliveries and when. Export delivery logs for your records.
Build relationships with trusted drivers
Your preferred drivers learn which cafés like beans left with staff, which need signature, which have back-door access. Consistency builds better service.
Best for Boston meal prep businesses: Scale from 50 to 500 customers
Temperature-controlled delivery for fresh meals. Real-time tracking keeps subscribers happy. Flexible routing as your customer base in Boston grows.
Temperature control that works
Drivers with insulated bags and coolers keep meals at safe temperatures. Hot meals stay above 140°F, cold meals below 40°F throughout delivery. Food safety guaranteed.
Subscription route management
Sunday meal prep for 200 subscribers? Create recurring weekly routes. Upload your subscriber list, and drivers deliver to the same customers every week automatically.
Real-Time customer notifications
Subscribers get automatic texts: "Your meals are out for delivery," "Driver is 10 minutes away," "Delivered—enjoy your meals!" Tracking reduces "where's my order?" support calls by 60%.
Scale without hiring drivers
Started with 50 customers, now at 500? Add delivery zones and routes without the overhead of full-time drivers, vehicle leases, or insurance. Pay only for what you deliver.
Multi-stop route optimization
Delivering to 50 apartments around Boston? AI routing plans the most efficient path, cutting 2+ hours off delivery time. Meals arrive fresh, drivers finish faster.
Photo proof at every doorstep
Apartment deliveries can be tricky. Drivers snap a photo showing meals at customer's door. Customers see proof of delivery in their tracking link. Resolves 90% of delivery disputes.
Not the Best Fit For
Metrobi is built for local businesses — think bakeries, caterers, florists, and meal prep brands. We’re probably not the right fit if you need long-distance shipping (over 100 miles), document-only courier runs, or if rock-bottom price is your only priority.
Same-day delivery service
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The best customer service in the courier industry.
We answer even at 3am.
How about your current courier?
Call at 3am, noon, or 10pm. We’ll answer. That’s the difference.
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Metrobi Support in Boston
Receiver notifications
Impress your customers with delivery notifications, tracking, and transparency.
Stop answering “Where’s my order?” 50 times a day.
Delivery notifications
Delivery tracking
Metrobi has the most advanced features in the delivery industry.
Metrobi invests in building a platform with the most advanced features in the logistics and courier service industry. Every feature designed to save time, money, or headaches.
Powerful route planner
Optimize deliveries with Metrobi. Lower fuel costs and speed up your routes.
Proof of delivery photos
Confirm deliveries with photo proof, signed invoices, or other supporting documents.
Real-time driver tracking
Track your driver’s location and monitor delivery progress in real time.
Access reliable same-day
courier services in Boston