Best-rated courier service in Charlotte (4.97/5 ★) Trusted by 500+ businesses
Serving Uptown, South End, Plaza Midwood, and Ballantyne with same-day delivery. Available 24/7 across the Queen City. Choose your drivers. Track every delivery. Never miss a deadline.
- 4.97/5 driver rating from 500+ businesses
- 93% on-time delivery within 15 minutes of request
- 76-second support response — best in the industry
Don’t take our word for it — check out our reviews and industry recognitions.
Robert Favuzza
Most loved by Charlotte businesses: Driver matching
You choose the delivery drivers you want to work with.
Preferred drivers
Banned drivers
You can ban the drivers you don’t like to work with. They will never be able to take on your jobs.
Why Metrobi is the best courier service in Charlotte — quick stats.
See how Metrobi solves Charlotte delivery problems. Join hundreds of businesses already delivering with Metrobi.
- University City courier service
- delivery service in Steele Creek
- Ballantyne East couriers
- courier service in Eastland-Wilora Lake
- Uptown same day delivery
- Dilworth express delivery
- South End same day delivery
- Plaza Midwood couriers
- Myers Park delivery service
- Cotswold courier service
Address: 615 S College St, Charlotte, NC 28202
"I can't trust random drivers"
4.97/5 average driver rating
"My drivers are always late"
93% on-time score
"They cancel last minute"
99.3% reliability score
Most common questions about Metrobi's courier service network in Charlotte
Why is Metrobi the best courier service in Charlotte?
Metrobi is one of the top-rated courier services in Charlotte, trusted by 500+ businesses to handle local deliveries across the Queen City and surrounding metro area. Here is what sets us apart:
Top 3% of Charlotte drivers. Metrobi drivers maintain a 4.97 out of 5 star average rating. You choose who delivers your packages across Uptown, South End, NoDa, Plaza Midwood, Dilworth, Ballantyne, and beyond based on ratings and experience — not random assignment.
93% on-time delivery rate in Charlotte. Deliveries arrive within 15 minutes of the scheduled time, even during rush hour on I-77, I-85, or Independence Blvd. The industry average is 78%.
76-second support response time. Whether you are dispatching an early morning bakery run in SouthPark or a late-night catering drop in Uptown, our team responds fast. The industry average is 4+ hours.
Built for Charlotte’s growth. Real-time GPS tracking, proof of delivery photos, and automated route optimization come standard. From single-stop deliveries in Myers Park to multi-stop wholesale routes across Mecklenburg County, every order is optimized for efficiency.
You control the price. Charlotte drivers apply to your jobs, creating competitive rates with no hidden fees, no surge pricing, and no surprises.
Metrobi is recognized as a top-rated platform by Capterra, Software Advice, and GetApp in food delivery and transportation dispatch.
How quickly can I book a courier in Charlotte?
You can book a courier in Charlotte in minutes. Once you post your delivery on Metrobi, drivers in the area are notified instantly, and you can have a courier confirmed in as little as 15 minutes on average.
Whether you need a same-day pickup in Uptown or a scheduled route from South End to Huntersville, Metrobi’s Charlotte driver network is active around the clock.
What is Metrobi's courier service coverage in Charlotte?
Metrobi covers all of Charlotte and the greater metro area within a 30-mile radius, including Concord, Gastonia, Matthews, Pineville, Huntersville, Mint Hill, Belmont, and Fort Mill.
Whether you are delivering within Uptown, running a cross-town route from Ballantyne to NoDa, or sending wholesale orders out toward Cabarrus or Union County, Metrobi’s driver network has you covered.
How does pricing work for Charlotte deliveries?
Metrobi uses a transparent, competitive pricing model with no hidden fees. You set the delivery price, Charlotte drivers bid on your job, and you choose who to work with. Here is what typical Charlotte deliveries look like:
Catering deliveries typically range between $20 and $35 depending on distance and requirements.
Wholesale deliveries with 4 to 5 stops range between $10 and $15 per stop.
One-off deliveries are priced based on distance and mileage.
Every route is different, so the best way to estimate your cost is by using the Metrobi pricing calculator for a quick quote.
What kind of deliveries are supported in Charlotte?
Metrobi supports a wide range of delivery types across Charlotte, built for growing local businesses that need dependable, professional couriers. Here is what Charlotte businesses use Metrobi for:
Same-day delivery. Get your products picked up and delivered anywhere across Charlotte within hours.
Scheduled and recurring deliveries. Plan routes in advance or set up weekly recurring wholesale or retail runs throughout the metro area.
Wholesale and multi-stop deliveries. Optimized multi-stop routes across neighborhoods like South End, Plaza Midwood, and Ballantyne, as well as surrounding towns within a 30-mile radius.
Overnight delivery. Post a job at night and have orders delivered first thing in the morning.
On-demand and urgent delivery. Need a courier quickly? Get a driver confirmed in as little as 15 minutes for time-sensitive orders.
Bulk order delivery. From large catering orders to high-volume wholesale shipments, Metrobi matches your job with the right vehicle and driver.
Metrobi serves Charlotte businesses across bakeries, catering, beverage brands, coffee roasters, florists, food manufacturers, meal prep kitchens, laundry services, and more.
How do I get started with Metrobi in Charlotte?
Getting started with Metrobi in Charlotte is simple. Book a call with our team and we will walk you through the process step by step.
We have helped hundreds of food, beverage, and retail businesses streamline their local deliveries. Whether you operate a bakery in Plaza Midwood, a catering company serving Uptown offices, or a wholesale operation distributing across Mecklenburg County, our team can help you set up your delivery operations from day one.
Book a call with our team and you could be live as early as tomorrow morning.
Who is Metrobi the best courier service in Charlotte for?
Best for Charlotte catering: Commission free catering delivery
If you're catering corporate events, lunches, or private parties across Charlotte, Metrobi is the best choice because:
Time-window precision
Schedule deliveries to arrive exactly when your client's venue is ready. Drivers coordinate with event staff for seamless handoffs during tight setup windows.
Multi-stop event delivery
Corporate lunch for 5 offices? Wedding with ceremony and reception at different venues? One driver handles all stops with optimized routing to save you money.
Professional client communication
Your clients receive automatic delivery notifications with ETA and real-time tracking. Photo proof of delivery shows food arrived in perfect condition.
Last-minute rush orders
Client just called with an urgent add-on? Post the delivery and get matched with a driver. 93% of couriers arrive within 15 minutes of accepting.
Temperature-controlled transport
Drivers with insulated bags and temperature monitoring equipment ensure hot dishes stay hot (165°F+) and cold items remain chilled throughout delivery.
Build your preferred driver team
Rate drivers after each delivery. Your 5-star couriers get priority access to your future jobs. They learn your specific setup requirements and client expectations.
Best for Charlotte bakery deliveries: Scale your business across town
From 50 loaves to 500 daily deliveries. Get fresh-baked goods to cafés, restaurants, and retailers in Charlotte before morning rush—every single day.
Early morning delivery routes
Schedule recurring 4 AM - 8 AM routes to deliver fresh bread, pastries, and baked goods before your wholesale customers open. Drivers available 24/7.
Recurring routes
Set up daily or weekly routes to your regular wholesale accounts. Same driver, same route, same time. No need to recreate deliveries—they run automatically.
Scale from 50 to 500 deliveries
Start small with one neighborhood café. As your wholesale business grows, add routes and drivers without hiring staff. Pay only for deliveries you need.
Careful handling for fragile items
Drivers trained in handling delicate cakes, croissants, and decorated pastries. Add handling notes like "Top shelf only" or "Handle with extreme care—wedding cake."
Automated invoicing & receipts
Every delivery generates a digital receipt with photo proof. Export delivery data for accounting. Track which accounts receive deliveries and when.
Optimized multi-stop routing
Deliver to 15 cafés in one route? Our AI routing finds the fastest path, cutting 30-40% off delivery time and fuel costs. More deliveries, lower cost per stop.
Best for Charlotte flower delivery: As beautiful as your arrangements
Every petal matters. Deliver wedding bouquets, sympathy arrangements, and event florals in Charlotte with the white-glove care they deserve.
White-glove fragile handling
Choose drivers who specialize in delicate flower deliveries. They understand how to transport arrangements upright, avoid temperature shock, and deliver bouquets in pristine condition.
Precise time-window delivery
"Deliver between 2-4 PM for a surprise." "Must arrive before ceremony at 5:30 PM." Set exact delivery windows and get real-time updates on driver ETA.
Photo proof at every delivery
Customers receive a photo showing their flowers arrived beautifully. For corporate or event deliveries, proof photos give you peace of mind everything was perfect.
Same-day & rush delivery
Last-minute anniversary? Sympathy arrangement needed ASAP? Post urgent deliveries and get matched with available drivers in under 5 minutes across Charlotte.
Wedding & event multi-delivery
Ceremony, reception, and bridal suite all in different locations? One driver handles all stops with timed coordination. Bouquets arrive exactly when needed.
Temperature-controlled vehicles
Request drivers with climate-controlled vehicles for sensitive arrangements. Flowers stay fresh and vibrant, even in Charlotte summer heat or winter cold.
Get fresh roasted coffee to Cafés in Charlotte while it's still hot
Roast today, deliver today. Build reliable wholesale routes to cafés, restaurants, and retail partners across Charlotte with drivers who understand coffee freshness matters.
Same-day freshness
Roast in the morning, deliver in the afternoon. Post deliveries for immediate pickup and get beans to your wholesale accounts within hours of roasting for peak flavor.
Weekly recurring routes
Set up automated Tuesday/Friday delivery routes to your regular café accounts. Same driver learns your account preferences and delivery requirements.
Wholesale volume pricing
Deliver 10 bags or 100 — pricing scales with your volume. Set competitive per-stop rates for your wholesale café accounts and keep margins healthy as your route grows.
Multi-stop route optimization
Delivering to 10 cafés in one morning? Our AI routing plans the fastest route across Charlotte. Save 30% on delivery time and fuel costs.
Proof of delivery for B2B orders
Photo confirmation and digital signatures at every café drop-off. Track which accounts received deliveries and when. Export delivery logs for your records.
Build relationships with trusted drivers
Your preferred drivers learn which cafés like beans left with staff, which need signature, which have back-door access. Consistency builds better service.
Best for Charlotte meal prep businesses: Scale from 50 to 500 customers
Temperature-controlled delivery for fresh meals. Real-time tracking keeps subscribers happy. Flexible routing as your customer base in Charlotte grows.
Temperature control that works
Drivers with insulated bags and coolers keep meals at safe temperatures. Hot meals stay above 140°F, cold meals below 40°F throughout delivery. Food safety guaranteed.
Subscription route management
Sunday meal prep for 200 subscribers? Create recurring weekly routes. Upload your subscriber list, and drivers deliver to the same customers every week automatically.
Real-Time customer notifications
Subscribers get automatic texts: "Your meals are out for delivery," "Driver is 10 minutes away," "Delivered—enjoy your meals!" Tracking reduces "where's my order?" support calls by 60%.
Scale without hiring drivers
Started with 50 customers, now at 500? Add delivery zones and routes without the overhead of full-time drivers, vehicle leases, or insurance. Pay only for what you deliver.
Multi-stop route optimization
Delivering to 50 apartments around Charlotte? AI routing plans the most efficient path, cutting 2+ hours off delivery time. Meals arrive fresh, drivers finish faster.
Photo proof at every doorstep
Apartment deliveries can be tricky. Drivers snap a photo showing meals at customer's door. Customers see proof of delivery in their tracking link. Resolves 90% of delivery disputes.
Not the Best Fit For
Metrobi is built for local businesses — think bakeries, caterers, florists, and meal prep brands. We’re probably not the right fit if you need long-distance shipping (over 100 miles), document-only courier runs, or if rock-bottom price is your only priority.
The best customer service in the courier industry.
We answer even at 3am.
How about your current courier?
Call at 3am, noon, or 10pm. We’ll answer. That’s the difference.
❌
Other Charlotte Courier Companies
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Metrobi Support in Charlotte
Receiver notifications
Impress your customers with delivery notifications, tracking, and transparency.
Stop answering “Where’s my order?” 50 times a day.
Delivery notifications
Delivery tracking
Metrobi has the most advanced features in the delivery industry.
Metrobi invests in building a platform with the most advanced features in the logistics and courier service industry. Every feature designed to save time, money, or headaches.
Powerful route planner
Optimize deliveries with Metrobi. Lower fuel costs and speed up your routes.
Proof of delivery photos
Confirm deliveries with photo proof, signed invoices, or other supporting documents.
Real-time driver tracking
Track your driver’s location and monitor delivery progress in real time.
Same-day delivery service
in
Frequently Asked Questions
by Charlotte Business Owners
Can I track my Charlotte deliveries in real time?
Yes. Both you and your customers can track every delivery in real time across Charlotte and the surrounding metro area.
You get access to a live GPS map showing your driver’s exact location and route progress. Estimated arrival times update automatically, proof of delivery photos are uploaded instantly, and you can communicate with your driver directly inside the platform without sharing personal contact information.
Your customers also receive automated SMS and email notifications at each stage of the delivery, along with a real-time tracking link. After drop-off, proof of delivery photos are available through the Metrobi receiver platform.
In a fast-growing city like Charlotte, visibility and accountability help you maintain strong customer relationships and consistent service.
Is Metrobi insured, and are my Charlotte deliveries protected?
Yes. Metrobi is insured and offers additional delivery protection for Charlotte businesses through a partnership with Loadsure, a leading cargo insurance provider.
With deliveries moving daily across busy corridors like I-485, I-77, and I-85, you can add insurance coverage on a per-delivery basis for added peace of mind. You only pay for coverage when you need it.
Whether you are delivering a high-value catering order to Uptown or a wholesale shipment to multiple retail stops in the metro area, your goods can be protected every step of the way.
What types of businesses use Metrobi in Charlotte?
Metrobi serves a broad range of Charlotte businesses, from small independent operators to established wholesale distributors. If your business depends on reliable, time-sensitive local delivery, Metrobi is built for you.
Charlotte businesses using courier services like Metrobi include bakeries, catering companies, coffee roasters, beverage brands, florists, food producers, meal prep services, specialty food makers, farm suppliers, and laundry providers.
Whether you are running multi-stop wholesale routes to retailers across the metro area, delivering catering orders to corporate offices in Uptown, or making early morning bakery drops in South End, Metrobi provides the driver network and tools to support your operations.
Explore how businesses optimize deliveries in our success stories.
How are Metrobi courier drivers rated in Charlotte?
Every Metrobi driver in Charlotte is rated and reviewed by businesses after each delivery. This merit-based system ensures only high-performing couriers remain active on the platform.
Charlotte drivers maintain an average rating of 4.97 out of 5 stars. Drivers earn access to jobs based on their performance, creating accountability and consistent service quality.
As a business, you remain in control. You can:
- Add preferred drivers to prioritize couriers who understand your routes and standards.
- Ban drivers who do not meet your expectations.
- Rate every delivery to maintain high network quality across Charlotte.
The result is a courier network that adapts to your standards — not the other way around.
How does Metrobi handle Charlotte-specific delivery challenges?
Charlotte has its own delivery challenges, especially as the city continues to grow. Metrobi is built to handle them.
Rush hour congestion. Traffic bottlenecks along I-77, I-85, I-485, and Independence Blvd can slow down deliveries during peak hours. Metrobi’s route optimization technology helps drivers adjust in real time to maintain on-time performance.
Uptown loading zones and building access. Deliveries to high-rise offices and residential towers require navigating loading docks, parking rules, and freight elevators. Experienced local drivers understand these requirements and plan accordingly.
Rapid suburban expansion. Routes often extend beyond the city core to areas like Huntersville, Matthews, Concord, and Fort Mill. Metrobi optimizes multi-stop suburban routes to reduce unnecessary mileage and increase efficiency.
Event and game day traffic. Panthers, Hornets, and large events in Uptown can create temporary road closures and delays. Real-time tracking and route adjustments help drivers navigate around congestion.
Early morning and late-night runs. From 4am bakery deliveries to evening catering drops, Metrobi’s network operates 24/7 to match Charlotte’s business needs.
Can I integrate Metrobi with my existing platforms in Charlotte?
Yes. Metrobi integrates with the platforms Charlotte businesses already use, allowing you to automate delivery operations without changing your workflow.
Shopify. Use the Metrobi Shopify Delivery Planner App to manage local Charlotte delivery routes directly from your Shopify admin dashboard. Your orders flow in automatically, routes are optimized, and your customers get real-time tracking and delivery notifications.
Zapiet. Metrobi integrates with Zapiet: Pickup + Delivery, allowing your Charlotte customers to get an instant delivery quote directly on your Shopify checkout page.
Catering and food platforms. You can ask Metrobi to connect with ezCater, Caviar, Grubhub, ChowBus, Olo, Mealeo, and BentoBox, making it easy to manage and dispatch deliveries from the platforms you already use.
POS systems. You can request integrations with Clover, Epos Now, and other point-of-sale systems to streamline order management and delivery dispatching in one place.
Delivery API. For Charlotte businesses with custom platforms or larger operations, Metrobi offers a powerful open API to connect your existing systems and fully automate your delivery process.
See all available integrations on the Metrobi integrations page.
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