CASE STUDY​: Caterplace Delivers with Metrobi

It’s been going amazing. That live tracking and quick support is what we really liked about your service.

Katherine Lawler | Ops Manager

Catering deliveries optimized for Caterplace through Metrobi

Save 80% of delivery management time

"Got 10 hours/week back by outsourcing deliveries"
— Mo, BoardsByMo

We handle everything:

  • Dedicated operations manager
  • Real-time tracking dashboard
  • Automated customer notifications
  • Urgent issue resolution

"It's super easy. Within minutes, if I'm having a hard time, you guys have a customer service person who actively answers."

Katherine Lawler | Ops Manager

Introducing Caterplace !

Caterplace connects businesses with top local caterers through an easy-to-use platform, offering customizable corporate catering solutions across the NYC area. Founded in 2019, they prioritize quality, convenience, and exceptional service to make office meals effortless and enjoyable.

 

Problem

Caterplace struggled with delivery reliability. They used Uber or had to rely on restaurants’ own drivers, which made tracking difficult and caused delays. Last-minute orders were stressful, and communication was messy with too many middlemen.

Solution

With Metrobi, Caterplace gets a reliable delivery partner they can trust. They can easily schedule deliveries, track drivers in real time, and get fast support. This makes operations smoother, helps them handle last-minute orders, and keeps both clients and caterers happy.

Metrobi is transforming catering deliveries

Specialized solutions for catering businesses:

  • Catering-trained drivers
  • Proper handling equipment
  • Peak day delivery support
  • 23% average cost reduction

About Caterplace

“At Caterplace, we redefine corporate catering by managing every part of the process for you. From helping you choose a local, vetted caterer to confirming every detail and supporting the order until the food is delivered, we handle it all. Our team is here to offer advice, submit orders on your behalf, and even add new caterers upon request.

We make repeat orders easy, let you save event locations, and reward you with CaterCash every time you order. Most of our users earn over $2,000 a year in Amazon gift cards just by using the platform. Whether you need a fast solution or a fully customized catering setup, we’re built to make corporate catering simple, reliable, and rewarding.”

Learn more about Caterplace 

Caterplace - Caterplace -
Caterplace - Caterplace -

How everything started

Q: How did the business begin?

Katherine Lawler: “A big part of their success comes from a strong outreach and marketing team that connects with the right people, like pharma reps and office managers, and gets them using the platform. Great customer service and strong relationships with quality restaurants and caterers also played a key role.”

Q: What do you think made Caterplace successful as a business?

Katherine Lawler“I think what made us successful is our authenticity. We don’t try to Americanize the flavors. We just do what we know best: classic, clean gelato done right.”

Q: How do you help restaurants and clients work better together?

Katherine Lawler: “We want to make life easier for everyone: restaurants don’t have to handle finding clients or stressed customers, and clients get help solving their catering needs, including last-minute orders, with the right caterers and service.”

Caterplace - Caterplace -

What are your favorite things about Metrobi?

  • It's been amazing to have live tracking. I can see when drivers are nearby and reassure clients instantly.”
  • Before Metrobi, deliveries were chaotic. We had to rely on Uber or restaurant drivers with no visibility.”
  • Our goal is to make life easier for everyone. Restaurants don’t handle stressed clients, and customers get the right caterers even last minute.”

How Metrobi works

Deliveries made for roasters, bakeries, and local businesses that care about quality. Talk to our team to learn more.

Caterplace delivers with Metrobi

“With Metrobi, I don’t have to go through three different people to track a delivery. I can see exactly where the driver is and update the client right away.”

Caterplace - Caterplace -

Inspired by Caterplace's story?

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