CASE STUDY: Parlor Coffee Delivers with Metrobi
A smarter way to plan, track, and deliver — all in one place
Metrobi is transforming coffee deliveries
Specialized solutions for coffee businesses:
- Coffee-trained drivers
- Proper handling equipment
- Peak day delivery support
- 23% average cost reduction
"Having everything in one place has been a game-changer."
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Introducing Parlor Coffee !
Parlor Coffee is a Brooklyn-based specialty coffee roastery serving high-quality, ethically sourced beans to cafes, restaurants, and coffee lovers across the U.S.
📍 11 Vanderbilt Ave, Brooklyn, NY
Problem
Solution
With Metrobi, Parlor now manages their own driver routes directly in the platform and brings in trusted Metrobi drivers—like Omar—for additional support. The self-managed deliveries feature lets them track routes, reassign stops, and maintain proof of delivery, all in one place.
Save 80% of delivery management time
We handle everything:
- Dedicated operations manager
- Real-time tracking dashboard
- Automated customer notifications
- Urgent issue resolution
AboutParlor Coffee
“We roast coffee to the highest standards and build long-lasting relationships with our producers. Whether local or international, we focus on consistent quality, illuminative expertise, and excellence in service.”
How everything started
Q: How did the business begin?
Carey Ozmun: “It started in the back of a barbershop in Williamsburg, with our founder pulling espresso shots. From there, he began roasting and built it into what it is today.”
Q: What do you think made Little Food Co successful as a business?
Carey Ozmun: “Consistent quality, service excellence, and attention to detail. People notice the quality of our coffee—and we hold ourselves to high standards.”
Q: When was your proudest moment?
Carey Ozmun: “For me personally, it’s going from being a delivery driver to managing production. And for the company, it’s the way we’ve grown while staying true to our values.”
What are your favorite things about Metrobi?
- “We used to manage deliveries with spreadsheets. Now it’s all in one screen.”
- “It’s easy to balance our in-house drivers’ routes and adjust as demand changes.”
- “Omar is our go-to Metrobi driver. He’s reliable and represents our brand well.”
How Metrobi works
Deliveries made for roasters, bakeries, and local businesses that care about quality. Talk to our team to learn more.
Parlor Coffee delivers with Metrobi
“Having flexibility to send last-minute deliveries to Long Island or New Jersey is huge.”
