Toni Patisserie & Cafe

CASE STUDY​: Toni Patisserie & Cafe Delivers with Metrobi

Now we've opened the delivery radius up and allowed people to place online orders.

Steven Rennau | General Manager

It’s been a great change for us. We’ve been more aggressive in offering delivery as an option because we feel confident in the partner we’re working with.

Lower your delivery costs by 23%

"Cut our delivery costs by 30% while improving service"
— Gabriel Gibson, Flamingo Estate

How we reduce costs:

  • No delivery vehicle expenses
  • Optimized local routes
  • Pay-per-delivery model
  • Average 23% delivery cost reduction

"We did an experiment using DoorDash, Grubhub, and Uber Eats, and we had a lot of issues with them."

Steven Rennau | General Manager

Introducing Toni Patisserie & Cafe !

Founded in 1994, Toni Patisserie & Café brings the elegance and authenticity of a Parisian patisserie to the Chicagoland area. Known for its handcrafted pastries, French macarons, and celebration cakes, the bakery has built a loyal following by combining artisanal quality with a warm café experience.

Toni Patisserie &Amp; Cafe - Toni Patisserie &Amp; Cafe - Metrobi

📍51 S Washington St, Hinsdale, IL

Problem

They struggled with unreliable third-party delivery apps that couldn’t properly handle delicate products like cakes and pastries, forcing them to manage deliveries internally and limiting how far and how confidently they could offer delivery.

Solution

By partnering with Metrobi, they gained access to trained drivers, expanded their delivery radius across Chicagoland, integrated delivery into online ordering, and confidently grew their catering and celebration business.

Metrobi is transforming bakery deliveries

Specialized solutions for bakery businesses:

  • Bakery-trained drivers
  • Proper handling equipment
  • Peak day delivery support
  • 23% average cost reduction

About Toni Patisserie & Cafe

“Toni Patisserie & Café is a cozy European-style patisserie from Pastry Chef Toni Marie Cox.

Since opening our doors in 1994, we have used only the finest ingredients in our “from scratch” kitchen serving breakfast, lunch, and take away sweets & savories daily. Whether it be a savory dish like our Quiche Lorraine or the sweetness of European-style pastries, Toni Patisserie & Café has something for everyone.

Dine in, take out, cater in or custom order – we can’t wait to show you the Parisian way.

Learn more about Toni Patisserie & Café

Toni Patisserie &Amp; Cafe - Toni Patisserie &Amp; Cafe - Metrobi
Toni Patisserie &Amp; Cafe - Toni Patisserie &Amp; Cafe - Metrobi

How everything started

Q: How did the business begin?

Steven Rennau:“We opened in 1994 with the goal of creating an authentic French-style patisserie — one focused on elegance, atmosphere, and exceptional pastries, rather than stereotypical décor.”

Q: What do you think made Toni Patisserie & Cafe successful as a business?

Steven Rennau:“I think what’s made us successful is staying true to the essence of what makes a French patisserie special — focusing on the quality of the food, the elegance of the experience, and being part of our customers’ celebrations. We’ve built a loyal following over 30 years by delivering consistency, craftsmanship, and making people feel like they’re being transported every time they walk through our doors.”

Q: When was your proudest moment?

Steven Rennau: “Our proudest moment was being voted Best Bakery in Chicago by the readers of the Chicago Tribune. We were the only suburban finalist, and to win an award that was voted on by our guests and customers — not critics — meant the world to us.”

Toni Patisserie &Amp; Cafe - Toni Patisserie &Amp; Cafe - Metrobi

What are your favorite things about Metrobi?

  • We wanted a partner we could truly trust to handle delicate cakes and pastries and follow our specific delivery instructions.”
  • Having a higher caliber of delivery driver made all the difference compared to the dispatch drivers we were getting through the apps.”
  • We’ve been more aggressive in offering delivery because we feel confident the drivers will do a good job representing our brand.”

How Metrobi works

Deliveries made for roasters, bakeries, and local businesses that care about quality. Talk to our team to learn more.

Toni Patisserie & Cafe delivers with Metrobi

“We really wanted to work with a partner that we could trust to handle what it is we’re delivering — especially delicate cakes and pastries — and know we could give them specific instructions.”

Toni Patisserie &Amp; Cafe - Toni Patisserie &Amp; Cafe - Metrobi

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