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Please note that Metrobi is not affiliated with ShipBob; all information on this page is sourced from its official site and public data, and should be verified for accuracy.
Here are the top 23 questions about tracking your ShipBob delivery.
To track the status of your package from ShipBot, you can:
1. Log in to your account on the ShipBob platform or check your order confirmation email for the tracking number.
2. Use the tracking number to track your package on the carrier’s website (e.g., USPS, UPS, FedEx).
3. The ShipBob platform provides updates on your order status, including when it ships and when it’s delivered.
These steps will help you stay informed about the location and status of your package.
When using ShipBob’s fulfillment services, packages typically arrive within 2 days. This is due to ShipBob’s 2-day shipping service across the continental US, which aims to deliver orders quickly and efficiently. This shipping option can assist in meeting customer expectations for delivery speed.
You can track your ShipBob package using the tracking information provided by ShipBob. After your order ships, tracking details are sent back to your online store, enabling you to check the status of your shipment and monitor the delivery progress of your package.
When using ShipBob, delivery times depend on the shipping zone. If inventory is stored in a fulfillment center near the customers, delivery for Zone 1 shipments can take between 1.86 to 3.66 days. For more distant zones, such as Zone 8, delivery times can vary from 3 to 7.27 days. The network of fulfillment centers ShipBob operates can help decrease transit times by keeping inventory closer to customers, facilitating quicker shipping options, including 2-day shipping across the continental US.
You can change the delivery address on ShipBob. When an order is placed, ShipBob’s algorithm selects the warehouse and carrier for the delivery. If you need to change the delivery address, you can manage and edit orders through ShipBob’s web-based platform, allowing you to make adjustments as needed.
ShipBob does not state the number of delivery attempts made for their packages. They mention that their 2-Day Express Shipping Program ensures on-time delivery rates for 2-day orders.
To track a return on ShipBob, generate a return shipping label and track the return. Once the return is processed, the product is added back to the available inventory through ShipBob’s return management services.
If your tracking number or ID from ShipBob is not working, it may be due to an issue with the fulfillment process. You can check the order status and sub-statuses in real time to see where ShipBob is in the process or if there are any issues. This can be done by clicking the corresponding number under the Shipment ID column in your ShipBob account, which should provide you with information about the status of your shipment.
To find your package from ShipBob, you can track your order using the tracking information provided by ShipBob. Once your order ships, tracking details are sent back to your online store, enabling you to monitor the status of your package. This allows you to stay informed about the delivery progress.
Your item might not be moving due to the requirements of the fulfillment process, which involves proper setup and integration. It is essential to have the “carrier-calculated shipping” feature in your Shopify plan and the necessary app installed. If this feature is not part of your current plan, you might need to upgrade or manually map rates. Moreover, ensure that your inventory is correctly distributed across the fulfillment network to improve delivery speeds and potentially lower shipping costs.
It is possible to track a package without using the tracking number through certain platforms. These platforms enable one to manage and track orders, including providing real-time stock levels and order status updates. Thus, it allows for the monitoring of the progress of a package even without the tracking number. Furthermore, such systems can push tracking information back to the store, helping to keep both the sender and the recipient informed about the delivery status.
ShipBob’s services are available in a wide range of locations. They provide courier services for worldwide shipping wherever carriers operate. They offer 2-day shipping coverage across the continental US. Their fulfillment network enables the strategic splitting and managing of inventory to potentially reduce shipping costs and transit times, facilitating efficient reach to customers both domestically and internationally.
To contact ShipBob support for your package, you can use the following methods:
– Chat: Use the chat button on the bottom right of the ShipBob dashboard for support.
– Phone: Call the support team at 1-312-313-1104.
– Help Center: View the Help Center for information and guides.
– ShipBob Dashboard: Log in to your account for support.
These options are available for assistance with your package issues.
ShipBob does not mention delivering on Sundays. They focus on efficient and cost-effective shipping without specifying Sunday delivery. They offer 2-day shipping across the continental US from one fulfillment center.
ShipBob does not explicitly state that they deliver 7 days a week. Their services focus on providing 2-day shipping coverage across the continental US from even just one fulfillment center, but they do not mention weekend delivery.
ShipBob offers 2-day shipping across the continental US. Using their services allows for orders to be received within two days of shipping. This delivery speed is facilitated by a network of fulfillment centers located to minimize shipping zones and costs.
ShipBob does not specify the duration for holding packages. They offer services for storing and managing inventory across various fulfillment centers, which can help distribute inventory to reduce shipping costs and transit times. Their services encompass order fulfillment, inventory management, and shipping, although the exact timeframe for package holding is not detailed on their website.
ShipBob’s tracking uses a combination of ground, air, and regional carriers to maintain on-time delivery rates for 2-day orders. Their algorithm selects the warehouse and carrier that offer the quickest turnaround at a favorable price. This approach has contributed to a 95% on-time delivery rate for 2-day shipping across the continental US. ShipBob also offers real-time tracking updates, enabling customers to monitor the status of their orders.
If you haven’t received your package from ShipBob, contact their customer support team for assistance with tracking your order and resolving any delivery issues. You can check your order status through their platform for real-time updates on shipments. ShipBob also provides return management services, enabling the generation of return shipping labels and the tracking of returns if necessary.
If ShipBob lost your package, contact their support team to file a claim. For orders over $100, you will need to provide the Order ID, the retail invoice for the specific order, and communication from the end customer confirming that they never received their order. ShipBob does not cover the cost of reshipping a new order. Their dashboard enables you to create a new shipment by copying the old order and sending it again.
If you are not there to collect your package from ShipBob, the carrier will typically leave a notice indicating that they attempted delivery. You can then contact the carrier to arrange for redelivery or pick up the package at a designated location. ShipBob offers return management services that include generating return shipping labels and tracking returns, which helps in ensuring that the product is efficiently processed and returned to your inventory.
If your package from ShipBob has an incorrect address, you will need to contact their customer support team to resolve the issue. They will assist you in correcting the address and ensuring that the package is delivered to the correct location.
If a package is marked as “pending” on ShipBob, it typically indicates that the shipment has been received by the post office, but the “Package Acceptance” scan has not been completed. This situation does not automatically mean that the package hasn’t been physically accepted by USPS. The absence of a “Package Acceptance” scan could occur, yet the item may still be in transit. This change in status reflects USPS’s revised tracking terminology, which might be perplexing; however, it does not impact the actual delivery process of the package.
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