"I had so much stress around the delivery, and now that's totally removed."
Introducing Livite !
The business
Who is Livite, and how did the business grow?
Livite is a restaurant in Brookline, now in its ninth year. It started as a juicery run by two founders and lost money for six months before Anthony’s parents took it over — his father from a hospitality career, his mother from dietetics. From there, Livite grew slowly and steadily rather than through any single breakout moment.
Anthony, the current owner, joined Livite full-time about five years ago after a short stint in an office job. Since then, the same single storefront has grown to roughly five times the revenue it did when he started — with no second location and no major expansion, just steady compounding. Livite’s catering program, where Metrobi comes in, is newer still: it didn’t exist in any real form until about a year and a half ago, and remains a deliberately small share of Livite’s overall revenue while the business works toward opening a second store.
📍1644 Beacon St, Brookline, MA
Challenge
Livite needed a more reliable catering delivery partner after DoorDash, Uber Eats, and a single self-managed driver led to missed pickups, poor communication, and no way to know an order had failed until the customer called.
Solution
With Metrobi, Livite gained a vetted pool of drivers, live tracking, and an API-connected workflow — letting Anthony book a driver in about 30 seconds.
Result
Catering revenue grew roughly 5x in 18 months, reaching about $20,000/month, while delivery complaints dropped to near zero and Anthony no longer needs to track deliveries himself.
The Challenge
Why did Livite's catering deliveries keep failing?
Livite’s catering orders most often went wrong at the delivery step: drivers on DoorDash and Uber Eats would pick up other orders mid-route, skip contacting the customer, or drop food at the wrong office — leaving Anthony fielding calls from clients asking where their lunch was, fifteen minutes before a meeting.
Before that, Livite ran catering through marketplaces like EasyCater and Forkable, which took a 20% cut of every order and wouldn’t let Livite adjust its own prices — a hard trade-off on a restaurant’s already thin margins.
Livite’s next attempt was a single trusted driver, coordinated by text and a shared Google Sheet. It worked at first, but it didn’t scale: there was no backup if that driver was unavailable, no real tracking, and no way for Livite to know an order had fallen through until the customer called the store directly.
The solution
How does Livite book catering deliveries with Metrobi?
Unlike DoorDash or Uber Eats, where Livite had no say over which driver showed up, Metrobi gives Livite a vetted pool of drivers and live tracking on every order — so a canceled driver gets replaced before it becomes the customer’s problem, not after.
Anthony built an automated workflow around the Metrobi API: once an order is approved, the workflow calls Metrobi directly to search for a driver and book the delivery — turning what used to take manual coordination into seconds of hands-on time.
Upload the order
Anthony enters the route details into his workflow.
Auto-drafted & matched
Details land in Notion, and a driver from Metrobi's network is requested.
Approve & adjust
Anthony reviews and fine-tunes — usually the system gets the order 90–100% of the way there on its own.
Team visibility
Managers see driver ETAs directly, so no one is asking "is he here yet?" during a lunch rush.
The results
How much has Livite's catering revenue grown since switching to Metrobi?
Livite’s catering revenue grew from roughly $2,000–$5,000 a month before Metrobi to around $20,000 a month now — about a 5x increase over 18 months — even with a single storefront that caps how much volume the kitchen can take on. The growth was fast out of the gate: Livite ran about 10 catering deliveries in its first month with Metrobi, then tripled that volume by month two. The bigger operational shift: Anthony used to watch every Metrobi delivery live on the tracker; now he checks in occasionally, usually after the fact.
In their words
Anthony Nagle is part of the second generation of the family behind Livite, working alongside his parents to operate the restaurant.
