Introducing Volgin !
The business
Who is Volgin?
Volgin Naturetech creates and manufactures bioactive foods that naturally support the modern gut microbiome & replenish critical dietary elements missing from industrialized diets which are vital for human health but difficult to find.
Our approach – naturetech – is a philosophy and production technology based on using processes that occur in nature to correctly manufacture foods. Naturetech is our systemic approach to fixing the systemic effects of food industrialization on humans, ecosystems and communities.
Using naturetech allows Volgin to create novel, award-winning wild-fermented products containing effective, naturally occurring beneficial microorganisms (probiotics) and bioactive compounds in a delicious, accessible and nutritionally-superior food line.
📍3801 Kirby Dr #344, Houston, TX 77098
"The transparency per stop with the proof of delivery photos is so beautiful."
Challenge
As demand grew, Volgin’s founders were personally hand-delivering every weekly order themselves — a model that worked, but pulled their time away from growing the business. A prior delivery provider proved expensive and inconsistent, with delivery quality far below what they needed for a fragile, live product.
Solution
As demand grew, Volgin’s founders were personally hand-delivering every weekly order themselves — a model that worked, but pulled their time away from growing the business. A prior delivery provider proved expensive and inconsistent, with delivery quality far below what they needed for a fragile, live product.
Result
Volgin’s delivery volume has grown from roughly 10-15 deliveries per week six months ago to 15-20 per week today, even without any active marketing yet — with a nationwide expansion planned by the end of the year that the team credits Metrobi with giving them the bandwidth to plan.
The Challenge
Why did Volgin need a new delivery solution?
Volgin’s live, unpasteurized product doesn’t fit neatly into standard food delivery or retail systems — it isn’t a restaurant kitchen, and it doesn’t meet the “no live product” requirements many grocery and retail channels enforce. That mismatch, combined with per-stop pricing models that didn’t reflect their actual routes, pushed the company to lean further into direct-to-consumer delivery instead of fighting against a system built for something else.
Before Metrobi, Volgin tried another delivery provider that was expensive and didn’t meet their quality standards — leading the founders to search for alternatives themselves and find Metrobi through a Google search.
The solution
How does Volgin manage delivery with Metrobi?
Metrobi treats Volgin’s deliveries as routes rather than a series of individual per-stop orders — a pricing and operational model that better matches how Volgin actually distributes throughout Houston. Photo confirmation at each stop gives Volgin proof of delivery they can share directly with customers, and live tracking has reduced the anxiety customers previously felt about receiving a live, perishable product.
Drivers are also expected to follow specific per-customer handling instructions — such as placing an order in a cooler rather than leaving it on a doorstep — which Volgin says has been consistently respected.
The results
What changed for Volgin after switching to Metrobi?
Weekly delivery volume has grown from roughly 10-15 deliveries six months ago to 15-20 today, even without any dedicated marketing push yet — a trend the founders expect to accelerate sharply as marketing efforts ramp up, with projections of 100-200 weekly deliveries in Houston within six months.
More significantly, the founders say Metrobi’s reliability gave them the space to slow down deliberately and focus on building the infrastructure — including delivery and shipping systems — for a planned nationwide expansion by the end of the year.
In their words
Christina Pacifico is the Co-Founder and Chief Technology Officer (CTO) of Volgin. She oversees the company’s manufacturing technology, production processes, and facility design, leading initiatives to scale operations efficiently while maintaining product quality.
