Metrobi is a professional same-day delivery and courier service.
Top-rated delivery drivers, competitive prices, dedicated support, and real-time tracking.
Last mile delivery is one the most important elements in a business’ supply chain. It sets the stage for the customers’ first experience with the products.
Based on Google Search, Dispatch delivers in Los Angeles, Washington DC, Chicago, Baltimore, Seattle, Sacramento, Richmond, Louisville, Las Vegas, Milwaukee, Birmingham, Hartford, Detroit, Providence, Indianapolis, Kansas City, Cincinnati, Tampa, Orlando, Portland, Nashville, New Orleans, Oklahoma City, Salt Lake City, Minneapolis, Charlotte, Charleston, Albuquerque, Wichita, Des Moines, Omaha, Jacksonville, Austin, Raleigh, Pittsburgh, St Louis, San Diego and San Antonio.
Metrobi provides a platform where you can manage deliveries, rate and prefer drivers, optimize routes, and more. Metrobi platform features include
To request a delivery through Dispatch, follow these steps:
1. Go to their website.
2. Choose between Marketplace or Connect products based on your needs. The Marketplace is for placing orders and tracking packages, while Connect is for managing in-house deliveries.
3. After selecting the option, create a new delivery by clicking the “New Delivery” button located above the map within your dashboard. This opens a form where you can enter details about your package and its destination.
4. If you need customized enterprise solutions, you can contact Dispatch through their contact form or phone number available under the Enterprise tab. They provide same-day delivery services for various business needs.
These steps allow you to request a delivery using Dispatch’s platform.
At Metrobi, you determine how much you are willing to pay for deliveries. You can choose to pay drivers either on an hourly or per-stop basis.
Metrobi platform optimizes your routes for the fastest completion so that it is also optimized for cost.
Please visit our pricing page for the details.
To determine the cost of delivery with Dispatch, it is necessary to request a quote. The pricing model considers factors including location, delivery speed, and package size. The payment structure for drivers is based on a flat per-mile rate, in contrast to other ride-share companies that use complex calculations. There is also a higher minimum fare for shorter trips to ensure drivers make a profit on each delivery.
Metrobi’s platform allows you and your recipients to track drivers in real-time. Simply log in to your platform and select the delivery. Our platform will display the driver’s position on the map in real-time.
Similarly, receivers can use the tracking link sent to their phone or email. They can track the driver when their delivery is next in line.
To track your Dispatch delivery, visit their Marketplace page. You can place an online order and track your package from pickup to drop-off, also sharing the tracking information as required. Additionally, you can use Dispatch’s mobile application to monitor the location of your drivers during delivery routes, enabling you to see their current location and stay updated on the progress of your delivery.
At Metrobi, we understand the significance of effective communication for your customers. The Metrobi platform sends SMS and email notifications for “Delivery Scheduled,” “Upcoming Delivery,” and “Delivery Completed” to your customers.
Your order from Best Donut Company will be delivered between 1:00PM and 1:15PM. Click here to track the driver.
According to the official Dispatch website, there is a delivery notification system available for users. It mentions notifications that cover various aspects of the delivery process. Recipients can receive SMS notifications throughout the delivery process, including when an order is created, out for delivery, and completed. It also includes the automatic generation of tracking links, enabling real-time tracking of orders via both email and SMS. These notification enhancements are included at no additional cost with a valid Connect subscription.
After completing a delivery, drivers use the Metrobi driver app to take proof of delivery photos. This includes delivery photos, invoice photos, wet signatures, and any other necessary documentation. These photos are stored on your dashboard indefinitely and can be easily accessed by clicking on your delivery details.
Your receivers also receive proof of delivery photos. It helps them to locate their deliveries and keep a record of what has been delivered.
To access proof of delivery through Dispatch, ensure photographs of the delivery are taken upon arrival at the specified location. These images should include the entire package and the surrounding area to provide evidence of successful delivery. After completing the delivery and capturing the necessary photographs, log into your account on the Dispatch platform. From the dashboard, locate the specific delivery for which you wish to access proof. Click on the associated reference ID, which will direct you to the delivery detail page. There, you can review the details of the delivery, including the submitted proof of delivery. If you encounter any issues or have questions regarding the process, Dispatch’s support team can be contacted at drivercare@dispatchit.com.
Metrobi onboards the best-in-class delivery drivers who are experienced in working with local businesses. These drivers are constantly rated and reviewed by businesses like yours, and the Metrobi algorithm selects the highest-rated driver for the job.
You can also select specific drivers to be your preferred drivers. Your preferred drivers will receive priority notifications when you post a delivery job. This way, we ensure that you work with the drivers who know your business.
Metrobi support is available through text, email, chat, and phone. Our support team will use the channel you are most comfortable with.
With Metrobi’s Dedicated Operations Manager support, you will receive a response in 76 seconds.
response time
To access proof of delivery through Dispatch, ensure photographs of the delivery are taken upon arrival at the specified location. These images should include the entire package and the surrounding area to provide evidence of successful delivery. After completing the delivery and capturing the necessary photographs, log into your account on the Dispatch platform. From the dashboard, locate the specific delivery for which you wish to access proof. Click on the associated reference ID, which will direct you to the delivery detail page. There, you can review the details of the delivery, including the submitted proof of delivery. If you encounter any issues or have questions regarding the process, Dispatch’s support team can be contacted at drivercare@dispatchit.com.
”When we do the deliveries ourselves, we pay our drivers by the hour. I do not know the exact amount until the deliveries are over and I cannot foresee it. If I cannot tell my customer when their packages will be delivered, they will lose from their working hours.”
”I switched to Metrobi after working with several other delivery services as well as individual couriers...”
”We have been a customer for about a year. We love the flexibility...”
”It's super easy. If I'm having a hard time, you guys have a customer service person who actively answers.”
”Their early-morning drivers handle deliveries smoothly, letting us focus more on production and growth. It’s really helped us...”
”Nobody makes my job easier than myself, but you guys come in close second....”
”Before Metrobi, I was only able to commit to a limited number of orders and had to reject the rest because I just didn't have the bandwidth to create and deliver all the boards.”
”It saves us a lot of time...”
”Metrobi allowed us to focus on the food and know that delivery was being taken care of. It was just invaluable for us to be able to just hand off that process.”
”Matchvino loves partnering with Metrobi. They are our go-to for delivering...”
”It's been very functional, easy to use and very fexible.”
”It’s nice to just auto-pay a service instead of paying one delivery person per job or per hour. It takes that off our plate, which is really nice.”
”Metrobi has been a great resource for my small business. Always on time with pickups and the drivers are amazing!”
”For a business like mine, where driving and accuracy is very important, Metrobi really solves a lot of problems. ”
You’re in charge of choosing the delivery drivers who work for you.
Highly Rated Delivery Drivers
Drivers are reviewed and rated by other local businesses in Boston. Metrobi prioritizes the drivers that know how to work with local businesses.
PREFERRED DRIVERS
You shortlist the drivers you like. Our system prioritizes them for your jobs. Enjoy reliable delivery with the same consistent drivers.
DRIVER APP
Metrobi Driver App provides optimized routes, step by step navigation, and delivery instructions.
ROUTE OPTIMIZATION
DRIVER TRACKING
PROOF OF DELIVERY
It depends on your availability and schedule. You can earn up to $1200 per week with Metrobi by becoming a Metrobi Driver. Delivery jobs in major metropolitan areas are available for SUVs, minivans, cargo vans, and box truck drivers.
To become a Metrobi Driver, download the Metrobi Drivers App and complete your application on the app. Once you get activated by Metrobi, you can start receiving delivery jobs from local businesses around you.
The official Dispatch website states that the company provides opportunities for independent contractors to earn income through its delivery services. While the website does not provide specific details regarding driver pay on the main page, further research reveals information about their compensation structure.
Dispatch pays a flat per-mile rate for every delivery completed by its drivers, unlike traditional ride-sharing platforms where pay may vary due to different factors such as time, distance, and surge pricing. This method allows drivers to calculate potential earnings and set income targets more straightforwardly without complicated formulas or unexpected deductions. Additionally, Dispatch sets a higher minimum fare, which aims to ensure that drivers earn more on shorter trips.
Dispatch offers weekly payouts and support systems for independent contractors, positioning itself as an option within the delivery industry.
To apply for a job at Dispatch, visit their careers page. They have positions in departments like human resources, business development, and customer support. Dispatch focuses on inclusivity and a collaborative work environment, and emphasizes diversity and growth opportunities for employees.
For those interested in becoming independent contractor drivers with Dispatch, there are flexible schedules, weekly payouts, and order transparency. They also offer resources for setting up an LLC and obtaining health insurance, among other benefits.
DELIVER WITH METROBI
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